Strategy Development based on Digitalization Offerings and As-a-Service model

Quick overview

A global leader in food packaging and processing wanted to develop a robust 2030 strategy of ‘integrating & optimizing customer operations’ and offer ‘comprehensive outcome-based solutions’ to their customers. The objective was to gain insights on Digital services & solutions available in the market & their offerings by different providers.

Client success details

The engagement helped the client to develop a robust 2030 strategy of optimizing customer operations’ and offer ‘comprehensive outcome-based solutions’ to their customers. The following questions were answered during the engagement:

Digital OEE and Outcome-As-a-service models are likely to be the way forward in the industrial equipment sector. First movers offering these services are expected to gain a sustainable competitive edge
  • What is the current landscape of subscription model offerings in the F&B sector?
  • Who are offering these models and at what prices are they offered to the customers?
  • What are the current & future needs of the customers w.r.t subscription & outcome-based model?
  • What are the opportunities for the client in offering outcome-based services to their customers?

FutureBridge conducted extensive primary interviews (300+ interviews) and secondary research to gather data from digital service providers. customers and experts. This data was analyzed to provide strategic recommendations. The output included

  • Offerings and pricing strategy for Digital OEE solutions and outcome-as-a-service solutions by competition
  • Customer’s expectation with regards to digitalization and as-a-service business models

The client was able to understand the current and expected customer needs. The outcome also helped the client to identify the specific customer needs that may have a potential impact on the client’s business, thereby framing their future strategy. FutureBridge’s insights further helped the client in evaluating the competition and understanding their USPs.